Contact Us

We're here to help! Whether you have questions, need technical support, or just want to share feedback, we'd love to hear from you.

Get in Touch

Email Support

For general inquiries, technical support, or feedback:

Email: support@aimusicgen.me

Response Time: We typically respond within 24-48 hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC)

What We Can Help With

Technical Support

• Account issues and login problems
• Payment and billing questions
• Credit balance inquiries
• Music generation technical issues
• Platform bugs and errors

General Inquiries

• Feature requests and suggestions
• Partnership opportunities
• Media and press inquiries
• General questions about our service

Business Inquiries

• Enterprise solutions
• API access
• Bulk credit purchases
• Custom integration requests

Before You Contact Us

To help us assist you more efficiently, please:

1. Check our FAQ: Many common questions are answered in our documentation
2. Prepare Details: Include your account email, transaction IDs, or error messages
3. Screenshots: Attach screenshots if you're experiencing visual issues
4. Be Specific: Clearly describe the issue or question

Social Media

Stay connected and get updates:

Website: https://aimusicgen.me

Follow us for updates, tips, and announcements about new features.

Report Abuse

If you've encountered content that violates our Terms of Service:

Email: support@aimusicgen.me

Subject Line: Include "Abuse Report" in the subject line

Please include:

• Link to the content
• Description of the violation
• Any relevant screenshots

Feedback and Suggestions

We love hearing from our users! Your feedback helps us improve:

Email: support@aimusicgen.me

Subject Line: Include "Feedback" or "Suggestion" in the subject line

Privacy

We respect your privacy. All communications are handled in accordance with our Privacy Policy.

• We will never share your personal information
• Your data is secure and encrypted
• We only use your email to respond to your inquiry

Response Expectations

Standard Inquiries: 24-48 hours

Technical Issues: Priority handling, typically within 12-24 hours

Business Inquiries: 2-3 business days

Weekends/Holidays: Slightly longer response times may occur

Office Information

AI Music Gen

Digital Operations: Global

Email: support@aimusicgen.me

Website: https://aimusicgen.me

We're committed to providing excellent customer service and look forward to hearing from you!